We are seeking a detail-oriented and proactive IT Specialist to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining computer systems, troubleshooting issues, and ensuring the security and efficiency of our technology systems

Job Title: IT Specialist

Job Location: East Legon

Key Responsibilities

Continuous Security Enhancements

Policy Configuration changes to ensure organisation stays

secure against cyber attacks

• Email management

• Create new user accounts in Entra ID, assign licenses, add to appropriate security groups, and configure initial

• Disable or delete user accounts for departed employees, ensuring all associated access is revoked.

• Review and potentially adjust Conditional Access policies based on security needs or user feedback to balance security and usability.

Continuous Improvements and Innovation

• Policy configuration changes to support improvements and innovation for the organisation

Security Updates monitoring and fixes

• Monitory antivirus updates and resolving issues related

• Monitoring windows security updates and applying fixes when required

• Monitoring and fixing issues related to device compliance

Intranet and Document library Management

• Managing the content management of the organisation's intranet

• Supporting the common drive and other document repository ensure appropriate controls are maintained

• Contribute to and update the internal knowledge base with solutions to common issues, new procedures, and best practices.

Upgrades

• Performing windows and drivers upgrades of devices to ensure the organisations stays current are protected from vulnerabilities resulting from legacy versions OS packages and drivers.

Digital Media

• Creating advertorials, Graphic design and Contents

• Social media management

Key Skills/Experience

• Microsoft 365 Platform (Entra ID, Intune, SharePoint, Defender for Endpoint, Exchange Online, Teams, Purview, etc)

• Microsoft Azure

• Windows 10/11
  Microsoft Licensing management

• Print Management

• Microsoft Office suite

• Familiarity with cloud computing services

• Analytical thinking and attention to detail
  Strong organizational and time management skills

• Ability to work independently and as part of a team

• Creating advertorials, Graphic design and Contents

Qualifications:

• Bachelor's degree in information technology, Computer Science, or a related field.

• Minimum of 4-6 years of experience in IT support or systems administration.

• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).

• Experience with cloud platforms (e.g., Microsoft 365, Google Workspace) is a plus.

• Excellent problem-solving and communication skills

• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are an advantage.

Interested candidates should send their CV and a cover letter to: careers@aienergygroup.com

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